PacketSafari

Enterprise packet investigation

Find the root causefaster.Fast enough for the incident. Rigorous enough for the escalation.

Get labelled preliminary direction quickly while PacketSafari independently verifies every strong lead across the wider capture—returning exact packet evidence your teams can act on and defend.

See a real investigation Evaluate with your capture

Capture accepted: from packet upload to preliminary root-cause analysis and a final verification report

tls-reset-regression.pcapng
One persisted investigation
  1. 01CaptureAccepted
  2. 02RCA engineInvestigating
  3. 03PreliminaryReport ready
  4. 04Final reportVerification complete

The capture is accepted, the root-cause engine compares successful and failed TLS sessions, a clearly labelled preliminary report identifies immediate resets after ClientHello, and a final verification report verifies that sequence across 12 attempts while recording the reset source as an explicit open question and recommending the evidence-linked next action: inspect firewall, load-balancer, TLS-inspection, and service logs for the sanitized endpoint aliases and exact frame windows, identify the reset-generating device and rule, and attach that log event to the report.

Measured sample · ~1m 27s preliminary · ~9m 48s verification Open report

The cost of waiting

The expensive part isn’t the capture. It’s everyone waiting for an answer.

Packet labor is only the first cost. The real exposure grows downstream—across the response team, the service, and the customer relationship.

One unresolved packet question
  1. 01Packet experts

    Experts search

    The visible cost: senior engineers digging through packets.

    ~$10k2 engineers × 3 hrs/week × 48 weeks × $35/hr
  2. 02Incident coordination

    Teams wait

    Operations, application, vendor, support, and management stall around the investigation.

    ~$40k8 people × 2 hrs × 25 incidents × $50/hr
  3. 03Production impact

    Production loses

    Degradation and outages keep consuming value while diagnosis continues.

    ~$850k10 local × 0.5 hr × $10k + 3 major × 1 hr × $100k + 1 severe × 0.5 hr × $1M
  4. 04Commercial aftermath

    Fallout lingers

    Weak evidence prolongs rework, SLA exposure, concessions, and ownership disputes.

    ~$50k2 material escalations × $25k blended exposure

Two speeds. One investigation.

Fast is a milestone. Verified is another.

Get clearly labelled preliminary direction while the incident is still unfolding. Then make the next decision with independent verification, exact evidence, and explicit uncertainty.

  1. 01Preliminary

    Know where to look

    A clearly labelled explanation emerges while the broader capture investigation continues.

    minutes on qualified cases
  2. 02Verification

    Challenge every strong lead

    The verifier adopts, rebuts, or marks material candidates inconclusive against the wider evidence.

    separate persisted outcome
  3. 03Report

    Hand over the proof

    The conclusion keeps its frames, filters, streams, decoded fields, uncertainty, and next action.

    reproducible by another engineer
Immediate reset · observedPacket loss · rejectedReset source · unresolved
Compare investigation paths Read the evidence

Large-capture architecture

Cut through millions of packets. Get straight to the evidence.

PacketSafari narrows large captures to the relevant flows, then returns exact frames, streams, timestamps, and decoded fields your team can inspect and defend.

Large-capture capacity is deployment-defined and validated against the customer’s real capture profile.

Complex captureMulti-gigabyte profile
Bounded evidence3 pivots
RCA-1frames 56–57
SCOPEframes 56–92
BASELINEframes 29–31
01
Chunked intakeDurable admission
02
Protocol truthPacketSafari Core Engine
03
Bounded accessFrames · streams · fields
04
InvestigationPlan · correlate · verify

Enterprise on-premises

Keep every captureinside your environment.

Deploy PacketSafari on your infrastructure and connect your approved private AI. Storage, identity, retention, and egress stay under your control.

The AI works from policy-approved, bounded evidence—not a full-capture upload. Model compatibility, evidence quality, latency, and capacity are validated for each deployment.

Plan a private deployment
Customer-controlled boundaryYour infrastructure
On-premises
01 · Full capture
Your full capture never leaves.Stored inside your environment
02 · Packet truth
PacketSafari Core Engine

Decodes, indexes, correlates, and retrieves exact packet evidence.

03 · Policy gateBounded evidence onlyNo full PCAP sent to AI
04 · Approved private AI
Reason over the evidence.
Exact frames56–57
Streamtcp.stream 3
Decoded fieldtcp.analysis.retransmission
01StorageCustomer owned
02IdentityYour access policy
03RetentionYour lifecycle rules
04EgressExplicitly controlled

Packet expertise is part of the product

The agenticPCAP platform.

Expert packet-analysis experience, hand-picked investigation cases, and the PacketSafari Core Engine work together to find defensible evidence—even when the signal is buried in a very large capture.

Large PCAPsPacketSafari Core EngineHigh-performance ingestion and bounded evidence access help the Agent find sparse, needle-in-the-haystack signals without flattening the capture into an AI prompt.
30,000+PCAPs across the full corpusPacketSafari trains and tests its Agent on 150+ expert-curated PCAP investigations and protocol playbooks, shaped by 20+ years of real-world packet analysis.
20+ yearsPacket and network-analysis experienceInvestigation design grounded in real packet-analysis practice.
Real product viewPackets + decoded fields + investigation guidance
PacketSafari packet view with packet rows, protocol decoding, and packet-specific Agent guidance
Exact framesDecoded fieldsPacket-specific next steps

Prove the value on your own incident

Measure time to direction, verification, and a report another engineer can defend.

Evaluate with your capture Plan an enterprise pilot